TAM (Account Manager CRM) México Oracle Argentina SA 17 dic

This position will provide customer with regular assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area.  The TAM - Siebel will act as the primary liaison between Oracle, customer and integrator with respect to the implementation.   He/she will serve as strategic advisor to customer and provide application functionality, technology and implementation expertise by delivering a combination of technical consulting and project management skills.  The TAM is responsible for escalating issues across multiple business units within Oracle (e.g. Technical Support, Expert Services, Sales, Consulting, Product Development etc.) and marshalling resources as necessary to resolve problems. 

Primary Focus:

This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle's product. In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle's product and related implementation services.