Operations Director- North America
GE International
19 oct
- País/Ciudad:
- México, Estado de
México, Mexico City
- Área:
- Otra
- Tipo de puesto:
- Tiempo Completo
- Sexo:
Indistinto
- Vacantes:
- 1
- Salario:
No Especificado
- Descripción del aviso de empleo:
-
Responsibilities
*Responsible for providing Contractual Service Agreement implementation & oversight for the CSA Leader, Customer retention, & satisfaction for the South America Region
*Lead the GE Strategic processes for the Region, including Session C, Session D, Develop & execute GPB, SII, Op plan, Policy 6.0, termination risk, cost variance, ITO- new units, new MMP/CSA, renegotiations
*Limited P&L responsibility.
*Customer advocate, understand customer CTQs & implement site specific customer dashboards.
*Increase bonus achieved & mitigate liquidated damages.
*Direct line manager for portfolio Operations Managers.
*Manage client/owner relations via site personnel.
*Function as focal point for interaction with I&FS, I&RS and GEEPI to ensure timely outage service & parts delivery.
*Coordinate site interface with Prod Svc (support & warranty issues), vendor purchasing, affiliate workforce & business programs.
*Drive Six Sigma concept, leveraging projects that drive customer cost savings & increase customer revenue.
*Respond to all requests for contract data & clarification from the customer.
*Work closely with CS Region Leader in setting goals & objectives.
*Develop staffing/pipeline, training needs & resource allocation.
*Support site financial & contract reviews.
Signature: ~HJ~~CB~~NW~
Qualifications
*BSME/BSEE degree or equivalent experience.
*Six Sigma qualified (GE Employees Only).
*Minimum 5 years of power generation related experience.
*Gas & Steam Turbine experience.
*Knowledge of GE network, businesses and programs.
*Demonstrated communication and organizational skills.
*Strong business, financial and technical skills.
*Demonstrated management and negotiation experience.
*Prior profit & loss responsibility.
*Total plant system equipment knowledge.
*Proficiency with computer tools and programs.
*Trilingual: english, portuguese and spanish
Desired
*Contractual Services experience
*Experience working with I&FS, I&RS, GEEPI and/or Product Service.
*Technical background.
General
GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
