Mexico Service Operations Manager
GE International
11 oct
- País/Ciudad:
- México, Distrito Federal, Distrito Federal
- Área:
- Otra
- Tipo de puesto:
- Tiempo Completo
- Sexo:
Indistinto
- Vacantes:
- 1
- Salario:
No Especificado
- Descripción del aviso de empleo:
-
Responsibilities
Directs all zone operations through leadership and development of Operations Managers. Drives operational execution and achievement of business metrics, predictable and accurate forecasting, cash collection management and FE productivity. Some of the main responsibilities include:
-Provide strategic leadership to General Manager on deployment and support strategies.
-Provide leadership in NPI (New Product Introduction) & service sign-off process.
-With Service Delivery team, drive and develop operational and financial growth initiatives and targets, cost control measures and process improvements.
-With the Customer Issue Escalation Process team, define and drive overall customer satisfaction indicators and levels.
-Develop metrics on field service profitability and resource models to maximize productivity.
-Lead and develop infrastructure/backroom in support of technical requirements.
-Routinely visit key customers.
-Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
-Complete all planned Quality & Compliance training within the defined deadlines.
-Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
Qualifications
-Bachelor's degree in business or related field of study with a minimum of 7 years experience in an operations leadership role
-Proven leadership skills including the ability to motivate cross functional teams to achieve business goals
-Strong business acumen, including a strong financial background
-Profit & Loss (P&L) exposure
Desired
-Excellent analytical and communication skills with the ability to communicate with employee and customers at all levels
-Exceptional interpersonal skills
-Exceptional skills as a change agent and process oriented individual
-Ability to resolve complex issues within functional area and/or area of expertise
-Ability to develop and execute priorities and approaches to meet objectives
General
GE Healthcare provides transformational medical technologies that are shaping a new age of patient care. GE Healthcare's expertise in medical imaging and information technologies, medical diagnostics, patient monitoring and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies is helping physicians detect disease earlier and to tailor personalized treatments for patients.
GE Healthcare offers a broad range of products and services that are improving productivity in healthcare and enhancing patient care by enabling healthcare providers to better diagnose and treat cancer, heart disease, neurological diseases, and other conditions. Headquartered in the United Kingdom, GE Healthcare is a $15 billion unit of General Electric Company (NYSE: GE).
Worldwide, GE Healthcare employs more than 43,000 people committed to serving healthcare professionals and their patients in more than 100 countries.
GE is an equal opportunity employer. GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
